Simple, Transparent Pricing
Pay only for communities and admin seats. Officers and residents are always free.
Essential Starter
$59/mo when billed annually
- Up to 5 admin seats
- Up to 10 communities
- Unlimited officers
- Unlimited residents
- Real-time dispatch
- Incident management
- Mobile app access
- Email support
Standard
$127/mo when billed annually
- Up to 15 admin seats
- Up to 25 communities
- Unlimited officers
- Unlimited residents
- Everything in Essential
- Advanced analytics
- Custom workflows
- Priority support
Enterprise
$254/mo when billed annually
- Up to 30 admin seats
- Up to 50 communities
- Unlimited officers
- Unlimited residents
- Everything in Standard
- API access
- Custom integrations
- Dedicated support
- SLA guarantees
What You Pay For
Simple and transparent—only two things are billed
You Pay For
- Admin Seats
Org Admins, Community Managers, Supervisors
- Communities
HOAs, neighborhoods, or properties under management
That's it. Your monthly bill is based only on these two things.
Always Free (Unlimited)
- Field Officers
Add as many patrol/security officers as you need
- Residents / Tenants
All residents can use the platform at no cost
Never billed. Add unlimited field officers and residents without increasing your bill.
Bottom Line: Your cost never increases when you add field officers or residents. Only admin seats and communities are billed.
Add-Ons
Need more seats or communities? Add them as needed.
Additional Admin Seat
Add one billable admin seat to your account
Additional Communities
Add 5 more communities to your account
Frequently Asked Questions
What counts as an "admin seat"?
Admin seats are for Org Admins (manage communities and staff) and Managers (community-scoped permissions). These are the only billable users. Officers and residents are never billed.
Can I change my plan later?
Yes! Upgrade or downgrade anytime. Changes take effect immediately, and we will prorate your billing.
What if I need more than 50 communities?
Contact our sales team for custom enterprise pricing designed for large portfolios.
Are there setup fees or contracts?
No setup fees, no long-term contracts. Pay month-to-month or save 15% with annual billing.
Is there a free trial?
We offer personalized demos to ensure CastlR is the right fit. Contact us to schedule yours.