Privacy Policy

Last Updated: January 2026

Table of Contents

Introduction

At CastlR, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our security coordination platform. Please read this privacy policy carefully.

Information We Collect

We collect information from you in several ways:

Information You Provide:

  • Account registration information (name, email, phone)
  • Profile information and preferences
  • Incident reports and descriptions
  • Support requests and communications

Automatically Collected Information:

  • Log data (IP address, browser type, pages visited)
  • Device information (hardware model, operating system)
  • Location information (GPS coordinates when submitting reports)
  • Photos and videos you upload

How We Use Your Information

  • Provide and operate our Services
  • Process incident reports and coordinate response
  • Send notifications about your reports
  • Monitor trends and analyze usage
  • Detect and prevent fraudulent activities
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information. Your data is encrypted in transit and at rest using modern cryptographic protocols.

Contact Us

If you have questions about this Privacy Policy, contact us at privacy@castlr.com